Cape Tech Group

About Us

Cape Tech Group has been helping small and enterprise businesses throughout New England to manage all their IT infrastcture needs. With a special background working with Architectural, Engineering, and Construction firms, in reality we have all sorts of clients covering all bases from pet stores and accountancy firms through to town water treatment plants etc.

CTG started primarily with a reactive approach to maintaining clients’ systems, specialising in setting up and maintaining systems for clients with the IT consulting business relationship model commonly referred to as ‘Break-Fix’ – troubleshooting problems quickly and efficiently.

In more recent times, moving with our clients’ needs, we have developed a new pro-active system best described as the Remote Monitoring and Management of your computer systems. The system has been developed to better protect and monitor our customer environments against the ever-changing waves of security threats. This happens through a tiered approach, which includes appropriate security at the gateway / firewall, remote management capabilities, next generation Virus protection, email spam prevention, Cloud based backup solutions, and security patching at the computer level. It all works hand in hand to produce a safe and productive network environment.

REMOTE MONITORING AND MANAGEMENT PACKAGE

CTG RMM

base Package includes: Remote Monitoring – Proactively monitor a host of information, Includes the following:

  • Processors
  • Running processes
  • Memory
  • Network adapters and utilization
  • Disk and volume usage
  • Software and hardware inventory
  • Services, logs and more!